Videogame Company
 
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Welcome to VideoGameCompany.co.uk

About Us Video Game Company have been established for nearly 10 years this Septemebr 2006

We are completely dedicated to your total satisfaction, we use Worldpay.com (owned by the Royal Bank of Scotland) as an independant third party for secure credit card transactions online. If you have any suggestions or comments please email us at sales@videogamecompany.com or cal 01437 766321.

Making A Purchase Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.

We accept Visa, Mastercard and most forms of credit card. If ordering from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency. We do not charge for any item until it is ready to ship. Internet orders are charged directly by World Pay (third party Bank of Scotland) they hold the payment in their account for a period of time ensuring security for both the buyer and reatiler.

Telephone back ordered items are not charged until shipped. You may send your credit card information via phone, fax, snail mail or over the Internet. World Pay act act as a third party that look after both parties intrests in terms of security. All products and devices sold are for the playing and development of licensed EU/USA/JAP games software only. We accept no responsibilty for the misuse or modification of any product to play illegal software, not licensed by the copyright owner.

Shipping And Handling Our standard delivery method for all UK orders is 1st class, for consoles and quantity trade orders we use either Royal Mail Special Delivery or City Link Couriers. Standard international orders are sent via International Recorded delivery with a tracking number or by Fedex, or DHL.
Delivery Schedule We deliver your order right away. We will normally send your order to you within 5 buisness days providing the goods are in stock. All hardware is stocked within our warehouse, if it is not in stock it will not be displayed online. For less popular games software we try to keep stock to a minimum, therefore if you are ordering certain import games then despatch can take up to 7 days. Please email us if your goods do not arrive within the specified time so we can clarify availibility and despatch times. We will email you if we think there will be a delay in back ordering your goods if they are likely not to arrive within 10 days. Although most goods arrive within 2-3 days in the UK and 7 working days for the rest of the world unless a courier is used.

For foreign order security we may require customers to email a utiliy bill or credit card statement in order to verify the credit card and that they reside at the given billing address, this applies generally to larger orders.

Back Orders If your item is not in stock, we will back order for you but rarely do we not have hardware in stock. Please call us and or e-mail if you wish to cancel your order if you would rather not wait.
Tax Charges For orders made from the UK or the European Union, 17.5% VAT is added. All other orders are VAT free and you should click the exempt button to reduce VAT to zero .
Credit Card Security If you are having problems accessing the worldpay site, or making an order please ensure cookies are enabled on your web browser i.e. - on Exploerer click tools, internet options, security, custom level, scroll down to cookies and click enable cookies for all then click OK and apply then restart your browser or maybe PC! if you still have problems please disable your fire wall.

All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. You also have full credit card protection via the World Pay on line payment system which acts as a third party between the customer and on-line store insuring the customer has full peace of mind.

For foreign order security we may require customers to fax or email a utiliy bill or credit card statement in order to verify the credit card and they reside at the given billing address, this applies generally to larger orders.

Guarantee Terms & Conditions of Site Use and Purchase

You must return item within 10 days of delivery for full money back guarantee not including postage unless faulty.

Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.

We accept Visa, Mastercard and all credit cards apart from American Express. If ordering from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency. We do not charge for any item until it is ready to ship. Internet orders are charged directly by World Pay (third party Bank of Scotland) or by captured for later processing via a secure socket layer SSL, if you prefer to use worldpay they hold payment in their account for a period of time ensuring security for both the buyer and retailer.

Terms and Conditions, Disclaimer

By accessing or navigating any part of VideoGameCompany.com, the user acknowledges his/her complete understanding and agrees to the terms and conditions set out in the following.

Internet Links VideoGame Co. does not maintain, is not responsible for the content of, and does not endorse any of the Web sites linked to Videogame Company Web pages. You access or connect to these linked sites at your own risk. The content, accuracy and reliability of, and the opinions expressed and other links provided in these non-Videogame Co. sites are not investigated, verified, monitored or endorsed by Videogame Co, and Videogame Co. disclaims any warranty, express or implied, with respect to the contents of such sites.

Restrictions On Use

All users agree to abide and adhere to all applicable local, provincial, federal and international laws and regulations when using VideoGameComapny.com. All users agree to not use VideoGameCompany.com in a means that may be a violation of third party rights, including intellectual property rights.

All products and devices sold are for the playing and development of licensed game software only, electronic hobby and computer related development. Goods are sourced from accross the EAA only and payment charged to VideoGameCo. UK.

We accept no responsibilty for the misuse, modification, insertion of any product or program sold or offered to circumvent a product licensed by the copyright owner which is not the intention of any product sold or offered on this website. The products are sold on the basis of indivdual intended use, and that they will not be used in conjunction with any licensed or trademarked product, all practical uses must be lawful. By viewing and purchasing from this website you are agreeing to these terms and conditions and agree to stay within the laws of your respected country. All goods are purchased and offered on a pre order basis pending available stock., you card will not be debited untill despatched.

General Every care has been taken to ensure that the information and guidance given on our website is accurate and reliable, but since conditions of use are beyond our control and as the website is not updated by us, no legal liability will be accepted for any errors herein.

No VideoGameCompany.com owner, director, employee or any other representative will be liable for any damages that may arise out of or in connection with the use of the VideoGameCompany.com website or any other linked or referring site.

Please be aware that this is a comprehensive limitation of liability that applies to all damages in any nature, including compensatory, direct or indirect damages loss of data, loss or damage to property, loss of income or profit and any claims made by third parties.

Reaching Us If you need to reach us, please email us on sales@videogamecompany.com
Privacy Policy Videogame Company do not disclose buyers information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' option.
Returns Policy 10 Day money back guarantee from date of goods arrival. So if you post back to us within 10 days and goods are sealed as new you get a full refund but we do not refund postage unless goods are faulty. We will however repair and or replace with new equipment. All goods sold as seen and priced, no refunds will be given for any future pricing changes. Returns to VideoGameCo., C/O White Lodge, Narberth Road, Haverfordwest, Pembrokeshire, SA612XG, UK


Welcome to VideoGameCompany.co.uk
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